In New Taipei City, residents can use the New Taipei City Environmental Protection Department (新北市環保局) Rubbish Car portal, inputting street addresses to track real-time vehicle GPS positions and estimated arrival times. In Taipei City, residents utilize the Taipei City Department of Environmental Protection (臺北市環保局) Route Portal to audit scheduled pickup locations. During typhoons or public holidays, service cancellations default strictly to municipal announcements.
This guide compiles verified operating official portals. To view New Taipei vehicle coordinates directly, use our New Taipei garbage truck real-time tool, or consult our sorting lookup guide.
Important Notice: During typhoons or service suspensions, environmental protection authorities urge: "Never place household garbage onto curbsides during suspension periods to prevent environmental contamination and hazards." Audit street ponding and debris before taking out waste.
Select Your City: Official Municipal Portals
| City | Official Portal | Query Capabilities | Operational Limitations |
|---|
| New Taipei City | New Taipei Rubbish Car Portal (New Taipei DEP) | Map query around locations, district list query, and real-time active route query; press releases note entering an address displays live truck positions and arrival estimates. | Recycling collections run Monday, Tuesday, Thursday, Friday, and Saturday; district team contacts reside on the Contact Us portal. |
| Taipei City | Waste Collection Route Search (Taipei City DEP) | Search collection routes by criteria, address, or nearby map points. | Taipei City does not host an open real-time live map tracking page. |
New Taipei: Scheduled Timetables vs. Live GPS Tracking
New Taipei maintains two distinct datasets, clarifying why an absence of live map markers does not indicate route cancellation.
| Dataset | Content Scope | Update Frequency and Technical Notes |
|---|
| Garbage Truck Routes and Stops (Scheduled) | Government Open Data Platform: New Taipei Routes. Fields encompass district, route number, sequence, stop name, neighborhood chief (里長, lǐzhǎng) borough, coordinates, scheduled times, and day-of-week service. | Dataset indicates daily updates (1-day frequency). |
| Live Collection Vehicle Locations (Real-Time) | New Taipei Open Data: Live Vehicle Locations. Fields include route code, license plate, GPS timestamp, address, coordinates, and district. | Displays active on-duty vehicles only, updating every 2 minutes; 4G wireless signal propagation may introduce latency. |
Scheduled timetables reflect fixed route plans, whereas live telemetry displays active vehicles. If trucks have not departed depots, markers will not populate maps.
Step-by-Step Guide to Querying New Taipei Schedules
- Access the New Taipei Rubbish Car website, selecting Map Query and entering street addresses to locate nearby collection stops.
- To review all stops across a district, select List Query and choose the target administrative district.
- To view active vehicles collecting waste immediately, select Simple Query.
- Use scheduled timetables as a baseline, anticipating minor variances; official announcements advise monitoring local chimes.
- For developer batch queries, utilize official open data endpoints.
Taipei City: Collection Route Information Overview
Taipei City's Route Search platform emphasizes core rules: waste and recycling collections run 5 days weekly, closing Wednesdays and Sundays. Services halt during Lunar New Year (Days 1 to 3) or natural disaster declarations. Bulky waste cannot be loaded into compactor trucks, requiring advance phone appointments.
Open data platforms publish Taipei City Collection Point Data including districts, sub-teams, truck numbers, arrival times, departure times, and coordinates for developers.
Typhoon and Holiday Service Interruptions
During Typhoon Champian in October 2026, municipal environmental agencies executed emergency adjustments:
| Date | Taipei City DEP Actions | New Taipei City DEP Actions |
|---|
| October 23 (Friday) | Typhoon closures suspended all waste collection, recycling, and 30 designated drop-off stations. | Citywide collections suspended; teams deployed for storm mitigation. |
| October 24 (Saturday) | Resumed normal evening collection with overtime staff; reopened 30 drop-off stations. | Afternoon overtime collections initiated following Saturday schedules; October 25 Sunday remained off. |
During extreme weather, follow these protocols:
- Monitor official bulletins across agency homepages and media broadcasts; verify typhoon day-off announcement (停班停課) alerts in our typhoon safety guide.
- Hold waste indoors during suspensions; avoid dumping on streets.
- Anticipate arrival delays upon service resumption due to surge volumes.
- If vehicles fail to arrive without notice, dial Taipei Citizen Hotline 1999 (02-27208889) or New Taipei helpline 0800-010-857.
Inspect household utilities using our pre-typhoon plumbing checklist and leak and power failure triage. Review in-sink disposals in our garbage disposal plumbing guide.
Frequently Asked Questions
If No Trucks Appear on the Map, Is Service Cancelled?
Not necessarily. New Taipei's open data lists active on-duty vehicles only; telemetry drops to zero outside operating hours or during cellular coverage dead zones.
What Is the Typical Variance Between Timetables and Actual Arrival?
Official publications specify no fixed tolerance bands. Municipal agencies advise anticipating minor delays during stormy weather.
Can Residents Track Trucks via LINE or Official Apps?
Official LINE channels focus on recycling sorting rather than live vehicle GPS tracking; utilize web portals for tracking.
Last updated: 2026-10-28
Compiled by SOSfix from official agency records verified on 2026-10-28 for reference.
Information Sources
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