TaipeiPass App and New Taipei Smart City Services
🇹🇼 Looking for the Chinese version of this article?切換至繁體中文版 →

TaipeiPass App and New Taipei Smart City Services

This article is general information for reference only and is not legal, tax, medical or engineering advice. Rules, fees and subsidies change; check the latest notice from the responsible authority before acting. For electrical, gas, structural or health risks, consult a licensed professional.

This is the English edition of a Chinese article, adapted with AI assistance and checked against the original. Where the two differ, the Chinese version and the official sources it cites prevail.

Residents and commuters across Taipei and New Taipei can download the official TaipeiPass App (台北通 TaipeiPASS), integrated with the Pay.Taipei smart payment platform, alongside New Taipei digital service channels to inspect and settle roadside parking bills, Taipei Water Department water fees, Taipei City Hospital outpatient medical charges, and public school tuitions from a single mobile interface, while using smartphone barcodes as digital library cards. Binding designated mobile payment accounts to pay curbside parking bills across Taipei and New Taipei secures discount incentives and prevents missed payment fines.

Important Notice: TaipeiPass accounts are categorized into General Members (verified via mobile number) and Real-Name Members (verified via MOICA Citizen Digital Certificate, National Health Insurance card, or service counter verification); claiming municipal revitalization vouchers, welfare subsidies, or executing online household registrations requires upgrading to Real-Name Member status.

TaipeiPass and Pay.Taipei Smart Payment: 6 Core Features

Launched by the Taipei City Department of Information Technology, TaipeiPass (official portal id.taipei) merges citizen digital cards, fee disbursements via Pay.Taipei, and civic petition channels into a unified mobile app:

Functional CategorySupported Items and Municipal Collection ScopePractical Benefits and Discount Incentives
Roadside Parking and Public Garage FeesTaipei curbside parking bills for cars and motorcycles, public off-street garage passes and hourly tickets.Bind license plate numbers for auto-billing alerts; enjoy promotional discounts with designated electronic wallets.
Utility Water Bills and Medical FeesTaipei Water Department water utility bills, Taipei City Hospital outpatient and emergency clinical charges.Scan bill QR codes to execute immediate debit payments, eliminating physical counter queues.
Education and Social Housing DuesTaipei public elementary and secondary school tuition, Taipei City social housing rents and maintenance dues.Supports diverse mobile payment wallets (JKOPAY, LINE Pay, EasyWallet) for scheduled automated debits.
Digital Library Card IdentificationTaipei Public Library branch system (all 44+ branches) lending borrowing privileges.Display smartphone barcode directly to scan and check out physical books, eliminating physical cards.
Citizen Participation and VotingParticipatory budgeting project voting, municipal opinion surveys, and community council polling.Real-name authenticated voting guarantees one verified vote per citizen on local municipal proposals.
Civic Issue Reporting (1999 Integration)Online reporting for street potholes, broken streetlamps, environmental litter, and road obstacles.Upload photos and automatic GPS coordinates, tracking municipal agency handling progress directly within the app.

Unpaid curbside parking tickets in Taipei and New Taipei incur notification fees and statutory fines of NT$300 (罰 300 元); set up automatic payments via our roadside parking payment guide, explore civic issue reporting in our 1999 Citizen Hotline guide, and learn book borrowing rules in our library card borrowing rules guide.

TaipeiPass Membership Tiers: Real-Name Verification Guide

TaipeiPass structures member privileges across 3 administrative tiers depending on authentication depth:

Membership TierAuthentication RequirementsAccessible Services and Privilege Limits
Basic MemberMobile phone number SMS OTP verification.General public parking fee queries, promotional merchant discount coupons, municipal announcements.
Verified Member (Identity Auth)National ID number + registered telecom mobile contract verification under identical identity.Pay.Taipei bills payment, digital library barcode borrowing, and 1999 civic issue reporting.
Real-Name Member (Full MOICA)Four verification methods: (1) telecom mobile auth; (2) NHI card reader; (3) MOICA Citizen Digital Certificate; (4) in-person check at any of Taipei's 12 district offices.Online civil administration document applications, municipal participatory budgeting voting, and revitalization vouchers.

New Taipei Digital Citizen Services: Parking and Online Billing

New Taipei City provides complementary digital municipal services across official platforms:

  • New Taipei Curbside Parking Mobile Payment Discounts: Users paying New Taipei curbside parking slips via contracted mobile payment apps (Pi Wallet, PXPay, LINE Pay, EasyWallet) enjoy promotional percentage discounts or new user rebates.
  • Digital Library Card Across 100+ Branches: Digital barcodes grant borrowing access across over 100 New Taipei library branches (新北市 100 多處分館).

Frequently Asked Questions

Can Non-Taipei Residents Register for TaipeiPass?

Yes. Anyone holding a valid Republic of China National ID or Alien Resident Certificate (ARC) can register for TaipeiPass, accessing Pay.Taipei billing and public library systems across Taiwan.

Can Both Taipei Water and Taiwan Water Bills Be Paid via TaipeiPass?

TaipeiPass natively integrates Taipei Water Department (臺北自來水事業處) bills covering Taipei and parts of New Taipei; Taiwan Water Corporation (台灣自來水公司) bills are supported through linked mobile wallets.

Does Binding an EasyCard to TaipeiPass Enable Smartphone NFC Gate Tapping?

No. Binding an EasyCard links card data for balance lookups and point rewards; physical smartcards or designated telecom SIM/Samsung Wallet EasyCards are required to tap transit gates.

What Should You Do If You Change Your Mobile Phone Number?

Log in to TaipeiPass using your National ID and password, navigate to Account Settings, and complete SMS verification on your new mobile phone number to update system records.

Last updated: 2026-11-01.

Sources